Shipping Policy

📦 SHIPPING POLICY 

Shipping Information

At BagPro, we aim to deliver your order as quickly and reliably as possible.

Processing Time
Orders are processed within 1–3 business days after payment is confirmed.

Shipping Time

  • United States: 7–14 business days

  • International: 10–25 business days

Shipping times may vary depending on your location and carrier delays.

Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your delivery every step of the way.

Shipping Costs
Shipping costs are calculated at checkout and shown before you complete your purchase.

🔁 RETURNS & REFUNDS 

Returns & Refunds

We want you to love your BagPro purchase. If you’re not completely satisfied, we’re here to help.

Return Window
You may request a return within 30 days of receiving your order.

Return Conditions

  • Items must be unused and in original packaging

  • Proof of purchase is required

  • Some items may not be eligible for return due to hygiene or clearance reasons

How to Start a Return
To initiate a return, please contact us at support@bagpro.store with your order number and reason for return.

Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
Approved refunds will be processed back to your original payment method within 5–7 business days.

Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or defective.

🚫 DAMAGED OR INCORRECT ITEMS (IMPORTANT)

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue. We’ll make it right as quickly as possible.

🌍 INTERNATIONAL ORDERS 

International Orders

International customers may be responsible for customs duties or taxes imposed by their country. BagPro is not responsible for delays caused by customs.